Help pages for Zoomit users

Help pages for the Zoomit end users

Hide or unhide a refused sender
Hide a refused sender After having completed the procedure described in Refuse senders, in the Senders section, on the left side side of the screen, sel...
Mon, 15 Jul, 2019 at 10:43 AM
I do not use Zoomit, yet I am receiving messages telling me that there are documents available
The senders of invoices and pay slips decide whether documents will be offered to you in Zoomit, even if you have not requested any. The messages are merely...
Mon, 1 Aug, 2022 at 11:07 AM
I receive e-mail notifications from a sender I don't want to receive documents from in Zoomit
If you don't want to receive documents anymore from a Sender, you have to remove the sender from Zoomit. See our help page Refuse sender
Mon, 27 Jul, 2020 at 10:19 AM
I have a new account number but I'm still receiving e-mail notifications that documents arrive at the old account number
This means the sender continues to send documents to your old account number. Contact the sender urgently and ask him to send to your new account number. S...
Wed, 26 Dec, 2018 at 9:43 AM
Availability in Zoomit
Every sender decides for how long he will keep documents available in Zoomit. This varies from 6 months to 60 months maximum. You can find the exact period ...
Mon, 1 Aug, 2022 at 11:08 AM
Not receiving a document or receiving it more than once
Zoomit delivers the documents submitted by the senders and does not decide what is sent or to whom. If you are missing a document or you have received it mo...
Thu, 11 Jul, 2019 at 12:19 PM
Adobe Reader is required
To view a document, Adobe Acrobat Reader and it's plug-ins need to be installed properly on your computer. If it's not the case, go to
Thu, 13 Dec, 2018 at 12:02 PM
Paper documents
Generally speaking, when you receive documents in Zoomit, you will stop receiving them on paper. This is the sender’s decision. Some will continue to send p...
Thu, 13 Dec, 2018 at 12:08 PM
Paying an invoice
It is always your decision whether to pay an invoice and, if so, when and how. You can pay an invoice that you have received in Zoomit by clicking on the p...
Mon, 1 Aug, 2022 at 11:10 AM
Modify payment data
The pre-filled transfer form contains all the right details that the creditor expects. However, you can modify some fields, such as Memo date Amount Ord...
Mon, 1 Aug, 2022 at 11:10 AM