Help pages for Zoomit users

Help pages for the Zoomit end users

Am I legally obliged to keep my documents?
A mandatory conservation period may exist for some documents. The fact that you receive the document on paper or in electronic format does not change that. ...
Fri, 14 Dec, 2018 at 10:19 AM
Information exchanged in Zoomit
Zoomit works just like the postal system but with a few new elements added to increase your privacy: Your document remains with the sender; it is not stor...
Mon, 1 Aug, 2022 at 11:17 AM
Zoomit is a banking service in your Internet and Mobile Banking application and benefits from the same extremely stringent security measures. Only peopl...
Fri, 14 Dec, 2018 at 10:23 AM
Name error in the Zoomit access screen
Your name in Zoomit is the name known to your bank. If this name is incorrect, contact your bank.
Fri, 14 Dec, 2018 at 11:33 AM
Nothing happens when I click on the Zoomit icon in my Internet Banking
Possibility 1: Security message in Internet Explorer One of the following security messages appears in the Internet Explorer yellow information bar: To he...
Mon, 1 Aug, 2022 at 11:20 AM
'You do not have access to this sender for one of the following reasons .....'
One of your senders has a "No access" status in your Sender screen. The following message appears on the right-hand side of the screen by clic...
Mon, 1 Aug, 2022 at 11:20 AM
White or grey screen when you open a document
To view a document, Adobe Acrobat Reader and it's plug-ins need to be installed properly on your computer. Attention: PDF complete or PDF Architect are...
Wed, 26 Dec, 2018 at 10:12 AM
Unable to download a document in Internet Explorer 11
To be able to download documents again, you should add * to your trusted websites in your browser settings. Open Internet Explorer Click ...
Wed, 17 Jul, 2019 at 10:32 AM
Technical requirements to use Zoomit
Zoomit is part of your Internet Banking. The requirements in terms of operating system and web browser are the same as those which apply to your Internet Ba...
Wed, 26 Dec, 2018 at 11:28 AM
Zoomit & GDPR
Regarding Zoomit and GDPR, please read our official company web page: If you have a specific question regarding you...
Mon, 20 Nov, 2023 at 2:15 PM