Help pages for Zoomit users

Help pages for the Zoomit end users

What does Zoomit do?
Zoomit is a free service in Internet and Mobile Banking and delivers the documents submitted by the senders. Zoomit has no access to the content of your doc...
Tue, 18 Dec, 2018 at 11:24 AM
Contact the sender if ...
Contact the sender of the document if... You have questions relating to content, such as: the amount, services or products, incorrect details, payment met...
Thu, 2 Dec, 2021 at 2:20 PM
Contact your bank if ...
Although your bank doesn't have access to the content of your documents, you can still contact them if you can't find the payment in your banks st...
Tue, 30 Nov, 2021 at 10:02 AM
Feedback and suggestions
You can help us to improve the solutions proposed on this portal: under each help page you can answer the question "Did you find it helpful". If ...
Tue, 18 Dec, 2018 at 11:26 AM
I received a "Change of account number" e-mail from Zoomit
I received a "Change of account number" e-mail from Zoomit notifying me about a new and old bank account used to send documents from one of my act...
Thu, 2 Dec, 2021 at 2:22 PM
What in case of decease
In case of decease, you must always contact the bank of the deceased: What to do when someone dies? You must also contact and inform the active Zoomit s...
Fri, 15 Feb, 2019 at 12:05 PM
Zoomit and the Flemish Tax Service
The Flemish Tax Service has a full page on how to use Zoomit to pay your taxes: https://www.vlaanderen.be/uw-vlaamse-belastingen-betalen-via-zoomit...
Tue, 3 May, 2022 at 2:36 PM
Zoomit and your personal information
Zoomit is the processor of the following data: Data Origin First Name Bank and sender of documents Name Bank and sender of documents ...
Thu, 2 Dec, 2021 at 2:26 PM
How to check who is the addressee of a document
To check who is the addressee of a document: Start Internet Banking and go to the Zoomit section Select the tab Senders  On the left side, Select the Se...
Thu, 2 Dec, 2021 at 2:27 PM
I already accepted the sender, the system invites me to accept it again
One of your accepted senders is also present in the list of your new senders to accept. Some senders provide various services to their customers:  Int...
Thu, 2 Dec, 2021 at 2:28 PM