Help pages for Zoomit users

Help pages for the Zoomit end users

I use Zoomit and pay my invoices on time. But Zoomit is telling me that I have outstanding invoices
This can happen in two exceptional circumstances: A problem happened while processing the payment status. If you can find the payment in your banks statem...
Fri, 14 Dec, 2018 at 9:48 AM
Save a document
Start Internet Banking and go to the Zoomit section Note: Some bank offer a direct link to the Zoomit menu's. If not, open a document in your bank ap...
Mon, 30 Dec, 2019 at 12:21 PM
I received a Direct Debit Invoice. What should I do?
Some senders propose Direct Debit invoices in Zoomit. A Direct Debit invoice has a status Handled. You have no payment action to take. If you can't fi...
Fri, 14 Dec, 2018 at 9:47 AM
Activation code
In exceptional cases, Zoomit will ask you to enter an activation code when you wish to add a sender.  This activation code will be used by the sender as an...
Thu, 13 Dec, 2018 at 12:08 PM
I do not agree with the content of the document
Zoomit delivers the documents submitted by the senders and does not decide what is sent or to whom. Your bank does not have access to the content of your do...
Fri, 14 Dec, 2018 at 9:49 AM
Sharing access towards a document
If a sender is accepted by the addressee, the mandate holders on the bank account will automatically have access to the documents of this sender except if t...
Mon, 15 Jul, 2019 at 12:54 PM
We have a joint account. Who has access to the documents in Zoomit?
All users that have accepted a sender or received access from another user can view the documents.     
Fri, 14 Dec, 2018 at 11:32 AM
Transferring documents to another account number
Documents already received in Zoomit cannot be transferred to another account number. Remember to store previously received documents on your PC or another ...
Tue, 18 Dec, 2018 at 11:06 AM
My new bank does not offer Zoomit
If your new bank does not offer Zoomit, think about storing previously received documents on your PC or another carrier. Do this before closing your old acc...
Tue, 18 Dec, 2018 at 11:07 AM
Print out a document
Think twice; is it really needed to print out a digital document and use paper? Start Internet Banking and go to the Zoomit section Note: Some bank offer...
Mon, 30 Dec, 2019 at 1:43 PM