Zoomit Support

This can happen in two exceptional circumstances: A problem happened while processing the payment status. If you can find the payment in your banks statem...

Start Internet Banking and go to the Zoomit section Note: Some bank offer a direct link to the Zoomit menu's. If not, open a document in your bank app...

Some senders propose Direct Debit invoices in Zoomit. A Direct Debit invoice has a status Handled. You have no payment action to take. If you can't fin...

In exceptional cases, Zoomit will ask you to enter an activation code when you wish to add a sender.  This activation code will be used by the sender as an...

Zoomit delivers the documents submitted by the senders and does not decide what is sent or to whom. Your bank does not have access to the content of your do...

If a sender is accepted by the addressee, the mandate holders on the bank account will automatically have access to the documents of this sender except if t...

The addressee of the documents has access to the documents of the Senders it has accepted. Other persons with access to this account also have access to...

Documents already received in Zoomit cannot be transferred to another account number. Remember to store previously received documents on your PC or another ...

If your new bank does not offer Zoomit, think about storing previously received documents on your PC or another carrier. Do this before closing your old acc...

Think twice; is it really needed to print out a digital document and use paper??? Start Internet Banking and go to the Zoomit section Note: Some bank off...